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Terms of service

Last updated: May 2026

Welcome to Mia Luxa. These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with and be bound by these Terms of Service.

If you do not agree with these Terms, please discontinue use of the website immediately.


1. General Information

This website is operated by Mia Luxa. Throughout the website, the terms “we,” “us,” and “our” refer to Mia Luxa.

By using this website, you confirm that:

  • You are at least the legal age required in your country or region.
  • You have the legal authority to enter into binding agreements.
  • You agree to comply with all applicable laws and regulations.

2. Acceptance of Terms

By accessing the website, browsing products, or making purchases, customers agree to these Terms of Service as well as any additional policies referenced on the website, including:

  • Privacy Policy
  • Shipping Policy
  • Return & Refund Policy
  • Terms and Conditions of Sale

These Terms apply to all users of the website, including visitors, customers, merchants, and contributors.


3. Website Use

Customers agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others.

Users must not:

  • Attempt unauthorized access to the website or servers
  • Use the website for fraudulent purposes
  • Upload viruses, malware, or harmful code
  • Disrupt website functionality or security
  • Collect customer information without authorization
  • Violate intellectual property rights
  • Use automated systems to access the website excessively

Violation of these rules may result in immediate suspension or termination of access to the website.


4. Products and Services

Mia Luxa strives to ensure that all product descriptions, images, pricing, and information displayed on the website are accurate and current.

However, we do not guarantee that:

  • Product descriptions are always error-free
  • Product images perfectly represent actual colors or packaging
  • Product availability remains accurate at all times

We reserve the right to:

  • Modify or discontinue products without notice
  • Limit quantities available for purchase
  • Refuse service to any customer
  • Correct errors, inaccuracies, or omissions

5. Pricing and Payments

All prices displayed on the website are subject to change without prior notice.

Payments must be completed in full before orders are processed and shipped.

Accepted payment methods may include:

  • Credit cards
  • Debit cards
  • Secure online payment providers

All payment transactions are encrypted and securely processed through third-party payment gateways.

Mia Luxa does not directly store complete payment card information.


6. Orders and Billing Information

Customers agree to provide accurate, current, and complete billing and shipping information.

Mia Luxa reserves the right to refuse or cancel orders for reasons including:

  • Product unavailability
  • Payment authorization issues
  • Suspected fraud
  • Pricing or technical errors
  • Violation of these Terms

If an order is canceled after payment has been processed, customers will receive an appropriate refund.


7. Shipping and Delivery

Orders are processed and shipped according to the Shipping Policy available on the website.

Estimated delivery times are provided for informational purposes only and are not guaranteed.

Mia Luxa shall not be held liable for delays caused by:

  • Shipping carriers
  • Customs procedures
  • Weather conditions
  • Incorrect customer information
  • Force majeure events

Customers are responsible for ensuring the accuracy of shipping details.


8. Returns and Refunds

Customers benefit from a 30-day free trial period and may request a 100% refund if not satisfied with their purchase.

Refund eligibility is subject to the conditions outlined in the Return & Refund Policy.

Mia Luxa reserves the right to refuse refund requests that:

  • Violate company policies
  • Show evidence of fraud or abuse
  • Are submitted outside the allowed refund period

9. Intellectual Property

All content available on the Mia Luxa website is protected under intellectual property and copyright laws.

This includes but is not limited to:

  • Logos
  • Branding
  • Product images
  • Videos
  • Graphics
  • Website design
  • Text content
  • Marketing materials

No content may be copied, reproduced, distributed, modified, or exploited without prior written authorization from Mia Luxa.

Unauthorized use may result in legal action.


10. Limitation of Liability

To the maximum extent permitted by law, Mia Luxa shall not be liable for:

  • Indirect or consequential damages
  • Financial losses
  • Delivery delays
  • Website interruptions
  • Product misuse
  • Loss of data
  • Unauthorized access to customer accounts
  • Technical issues beyond our control

Customers use the website and products at their own risk.


11. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind except where required by applicable law.

Mia Luxa does not guarantee that:

  • The website will always operate without interruption
  • Technical defects will be corrected immediately
  • The website will be free from viruses or harmful components

12. Third-Party Links and Services

The website may contain links to third-party websites or external services.

Mia Luxa is not responsible for:

  • Third-party content
  • External privacy practices
  • Third-party products or services
  • Transactions made outside our website

Customers access third-party services at their own risk.


13. Privacy

Customer personal information is collected and processed according to our Privacy Policy.

By using the website, customers acknowledge and agree to our Privacy Policy practices.


14. Termination

Mia Luxa reserves the right to suspend or terminate access to the website without prior notice if users violate these Terms of Service or applicable laws.


15. Changes to the Terms

Mia Luxa reserves the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on the website.

Continued use of the website after modifications constitutes acceptance of the updated Terms.


16. Governing Law

These Terms of Service shall be governed and interpreted in accordance with applicable laws and regulations.

Any disputes related to website use, products, or services shall be subject to the jurisdiction of the competent courts.


17. Contact Information

For questions regarding these Terms of Service, please contact:

Mia Luxa

Email: hello-mialuxa@outlook.com
Phone: +33 7 56 90 79 08